Order Processing:
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We ship orders from our business located in ​​Virginia
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Processing times vary between products from 1-3 business days, excluding holidays and weekends.
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We strive to utilize the most cost effective shipping method. Most packages are sent by UPS ground from our business location in Virginia
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Shipping times are separate from processing times and vary between carrier services. Once we process and complete your order, you will receive a shipping notification.
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If you have any issues with your order, please contact us immediately at ​brownhivedesigns.com, as we try to process orders as soon as possible.
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Please make sure your shipping address is correct. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
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NOTE: We are not responsible for shipping carrier delays. We cannot personally guarantee your package will be delivered in the specified time frame ​once we hand over your package to the respective shipping agent
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INTERNATIONAL ORDERS: ​W​e do not ship internationally at this time.
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we do ship to Military APO/AE recognizing that once the shipment leaves NYC enroute to the APO, it is beyond our control on mailing timelines.